How We Help Patients and Visitors
Whether you are coming for an appointment, surgery, or to visit a loved one, this page gives you the key information to plan your visit, find your destination quickly, and contact the right team when you need help.
Where to Go and Who to Contact
Use the location directory to confirm your clinic, floor, and check-in desk before arriving. Most appointments recommend arriving 15-20 minutes early for registration and care team intake.
If you need language interpretation, mobility assistance, or special accommodations, contact our patient support team in advance so we can prepare your visit and reduce delays.
- Bring a photo ID, insurance card, and current medication list.
- Use parking and entrance guidance specific to your location.
- Call your clinic if you expect to arrive late.
Patient & Visitor Quick Links
Access the most-used tools for appointments, billing, locations, and support services.
Hospital and Clinic Locations
Browse major hospitals and clinics, then open full location details for hours, directions, and available services.
Locations Map
Search by address and explore nearby hospitals, clinics, and care centers on the interactive map.
Upcoming Events for Patients and Visitors
Find screenings, support sessions, educational workshops, and community programs happening across our locations.
Senior Balance and Fall Prevention Class
Learning
Seniors
220 Alewife Brook Pkwy, Cambridge, MA 02138 Directions
In Person
10:30 AM – 12:00 PM
Class for older adults on mobility safety, fall risk reduction, and home planning.
View DetailsCaregiver Support Circle - Week 1
Support Group
Caregivers
Online
7:00 PM – 8:00 PM
Weekly guided support discussion for caregivers managing appointments, stress, and care planning.
View DetailsCaregiver Support Circle - Week 2
Support Group
Caregivers
Online
7:00 PM – 8:00 PM
Week two of the caregiver support series focused on communication with care teams.
View DetailsLatest Patient-Focused News
Read recent updates, care guidance, and health education articles relevant to patients, families, and caregivers.
Blog
Sleep and Recovery: Why Rest Matters After Surgery
Patient education is most useful when it translates medical complexity into actionable, timely decisions.
Blog
Diabetes Follow-Up Plan: Visits, Labs, and Daily Habits
Endocrinology management depends on trend-based monitoring, medication adjustment, and realistic lifestyle planning over time.
Blog
Managing High Blood Pressure Between Office Visits
Patient education is most useful when it translates medical complexity into actionable, timely decisions.